Part of the Together and Stronger family

TAS CanadaChange region

Part of the Together and Stronger family. One membership, recognized by every house.

TAS CanadaTogether and Stronger Canada Become a member Menu
Skaters on the frozen Rideau Canal in Ottawa on a sunny winter day, with the Château Laurier in the distance

Guides, free to everyone

Plain orientation for the first months in Canada and for Canadians living abroad, with the official source beside every guide. No card is needed, and nobody asks who you are.

Ten guides for a life between two countries

Each one is a short checklist: what to do, in what order, and where the authority that decides publishes its rules.

Your Social Insurance NumberNine digits that let you work, file taxes and receive benefits.

The Social Insurance Number, or SIN, is a nine-digit number issued by Service Canada. You need it to work in Canada, to file a tax return and to receive government benefits. It is among the first things to arrange.

  • Apply to Service Canada online, by mail or in person at a Service Canada Centre. Check the list of accepted documents before you go.
  • You need an original document that shows your identity and your authorization to be in Canada, such as a permanent resident card or a work or study permit.
  • A SIN that begins with the number 9 is temporary and carries an expiry date that matches your permit. Update it when your permit is renewed.
  • Give the number to your employer, to your bank for accounts that earn income, and to the Canada Revenue Agency and, in Québec, Revenu Québec. A landlord, a phone company or a shop may ask for it, and you may say no.
  • Keep the confirmation letter at home, not in your wallet, and never send the number by e-mail or text message.
  • No one from the government telephones to say that your SIN is suspended or blocked. That call is a fraud.

Check the official source: Service Canada: Social Insurance Number

General information, not legal, immigration, tax or financial advice.

A bank account and a first credit historyWhy everyone starts at zero, and how to start counting.

A credit history from another country does not follow you to Canada. Lenders, landlords and phone companies look at your Canadian record, and on the day you arrive it is empty. The remedy is simple, and it takes patience.

  • You have the right to open a personal account at a bank, even without a job or a first deposit, if you show acceptable identification.
  • Ask about newcomer packages, and compare the monthly fees before you choose.
  • Ask for a first credit product. A secured card, backed by a deposit that you provide, is the usual place to begin.
  • Use the card for small, regular purchases and pay the full balance on time, every month. Your payment record weighs most.
  • Keep what you owe well below your limit, and do not apply for several products within a short time.
  • Canada has two national credit bureaus. You may ask each for a copy of your own report at no charge; read it once a year and have any error corrected.

Check the official source: Financial Consumer Agency of Canada

General information, not legal, immigration, tax or financial advice.

Your provincial health cardPublic health care is run by each province and territory.

Canada has no single national health plan. Each province and territory runs its own, issues its own card, and sets its own rules for who is covered and from what date.

  • Apply to the plan of the province or territory where you live, once you have an address. Bring identity documents and proof that you live there.
  • Some provinces apply a waiting period before coverage begins. Ask on the day you apply, and arrange private cover for the gap.
  • The public plan pays for medically necessary visits to a doctor and for hospital care. For most adults it leaves out dental care and eyeglasses. Cover for prescriptions filled outside hospital varies by province: in Québec everyone must be covered, by the public plan or by a private group plan; elsewhere many adults rely on a workplace or private plan.
  • Ask how to find a family doctor or nurse practitioner; many provinces keep a registry. Until you have one, walk-in clinics see patients without an appointment.
  • In an emergency, call 911. For health advice by telephone, most provinces and territories answer at 811.
  • Tell the plan when you move to another province, and apply to the new one promptly.

Check the official source: Health CanadaOntarioQuébecBritish ColumbiaAlberta

General information, not legal, immigration, tax or financial advice.

Renting your first homeLeases, deposits and tenant rights are provincial.

Tenancy law is provincial, so the rules in Toronto are not the rules in Montréal or Vancouver. What holds everywhere is the value of paper: a written lease, and a receipt for every payment.

  • See the home in person, or send someone you trust, before you pay anything at all.
  • Read the whole lease before you sign. Ontario and Québec each require a standard lease form for most rented homes.
  • Rules on deposits differ by province. Some provinces allow a security deposit; Québec does not allow a landlord to require one. Check with your province’s tenancy body before you agree to an amount.
  • Pay by a method that leaves a record, and keep every receipt.
  • Disputes go to a provincial body: the Landlord and Tenant Board in Ontario, the Tribunal administratif du logement in Québec, the Residential Tenancy Branch in British Columbia.
  • Tenant insurance protects your belongings and your liability, and many leases require it.
  • With no Canadian credit history, offer references, proof of income or savings, or a letter from your employer.

Check the official source: Canada Mortgage and Housing CorporationOntarioQuébecBritish ColumbiaAlberta

General information, not legal, immigration, tax or financial advice.

Having your credentials recognizedRegulated occupations are licensed province by province.

Some occupations in Canada are regulated: you may not use the title or do the work without a licence from the regulator in your province or territory. Medicine, nursing, engineering, teaching, law, accounting and many trades are among them.

  • Find out first whether your occupation is regulated where you intend to live. The Canadian Information Centre for International Credentials lists occupations and their regulators.
  • Write to the regulator itself, before you arrive if you can. Only the regulator decides what it accepts.
  • An educational credential assessment obtained for an immigration application is not a licence to practise. They are separate steps, with separate bodies.
  • Gather original transcripts, course descriptions and proof of experience while you are still near the institutions that issue them. Certified translations are usually required.
  • Ask about bridging programs, which close the gap between your training and Canadian requirements, and about work in a related role while you qualify.
  • For the skilled trades, the Red Seal is the standard recognized across provinces and territories.
  • An occupation that is not regulated needs no licence. The employer decides.

Check the official source: Canadian Information Centre for International CredentialsRed Seal Program

General information, not legal, immigration, tax or financial advice.

Your driver’s licence, and driving in winterLicences and insurance are provincial; so is the weather.

Driver’s licences are issued by provinces and territories. A licence from another country lets you drive for a limited time after you arrive; after that you need a local one.

  • Check how long your foreign licence remains valid where you live. The period differs from one province to another.
  • Many provinces exchange licences from certain countries without a road test. For other countries you take a knowledge test and a road test.
  • Bring an official driving record from the country that issued your licence. It can earn you credit for years of experience.
  • Auto insurance is compulsory everywhere. British Columbia, Saskatchewan and Manitoba provide basic cover through a public insurer; Québec’s public plan covers injury, with private insurance for the rest; elsewhere insurers are private.
  • Winter tires are required by law in Québec through the winter and on many British Columbia highways. Everywhere else they are simply wise.
  • Keep a scraper, a brush, a blanket and washer fluid in the car. Clear all the snow from it before you set off, and leave more distance than seems necessary.

Check the official source: OntarioQuébecBritish ColumbiaAlbertaTransport Canada

General information, not legal, immigration, tax or financial advice.

Your first winterLong, bright, and entirely manageable with the right equipment.

Winter in most of Canada is long, bright and entirely manageable. People who dress for it go skating. People who do not stay indoors until April.

  • Dress in three layers: one that keeps you dry, one that keeps you warm, one that stops the wind. Cotton next to the skin stays wet and cold.
  • Buy insulated, waterproof boots with a real tread, and a coat that covers the hips. Mittens are warmer than gloves.
  • Read the forecast for the wind chill, not only the temperature. Environment and Climate Change Canada issues warnings for extreme cold and for storms.
  • In deep cold, cover ears, fingers and cheeks. Exposed skin can freeze quickly.
  • Ask what your rent includes. If heating is on your own bill, budget for the coldest months.
  • Many cities expect residents to clear the sidewalk in front of their home after a snowfall. Ask a neighbour what is expected on your street.
  • Go outside every day. Winter is kindest to those who go out to meet it: a rink, a toboggan hill, a walk at noon while there is light.

Check the official source: Environment and Climate Change Canada: weather

General information, not legal, immigration, tax or financial advice.

Your first tax returnFile one even if you earned nothing: benefits depend on it.

Canada’s tax year is the calendar year, and each person files a return of their own. File one even if you earned little or nothing, because several benefit payments depend on it.

  • For most people, the return for a year is due by April 30 of the year that follows.
  • You normally become a resident for tax purposes on the day you arrive and establish ties in Canada. From that day you report income from every country.
  • Filing is how you receive the GST/HST credit and, if you have children, the Canada Child Benefit. Newcomers may apply for both with a form, without waiting for a first return.
  • Residents of Québec file two returns: one to the Canada Revenue Agency and one to Revenu Québec.
  • Keep your slips and receipts. The Canada Revenue Agency and, in Québec, Revenu Québec may ask to see them for six years.
  • If your income is modest and your return is simple, free tax clinics run by community volunteers prepare it with you.
  • Neither the Canada Revenue Agency nor Revenu Québec demands payment by gift card or cryptocurrency, or threatens arrest by telephone.

Check the official source: Canada Revenue AgencyRevenu Québec

General information, not legal, immigration, tax or financial advice.

Bringing parents and grandparents to visitVisas, the super visa and medical cover for the visit.

A visit from parents is often the first thing a newcomer plans and the last thing to be arranged. Start early: the papers take longer than the flight.

  • Most visitors need either a visitor visa or an electronic travel authorization (eTA), depending on their citizenship and on how they travel. Check which applies before you book.
  • The super visa is for parents and grandparents of Canadian citizens and permanent residents. It allows far longer stays than an ordinary visit.
  • A super visa requires proof of private medical insurance, and proof that the host meets an income requirement. Read the current requirements on the government’s website.
  • Provincial health plans do not cover visitors. Arrange visitor medical insurance for every stay, of whatever length.
  • Write a letter of invitation that says who you are, whom you invite, for how long, and where they stay.
  • Application forms are free on the government’s website. No agent can guarantee a visa, and only licensed representatives may charge for advice.
  • Tell older parents what to expect at the airport, and write your address and telephone number on a card they carry.

Check the official source: Government of Canada: immigration and citizenship

General information, not legal, immigration, tax or financial advice.

For Canadians living abroadWhat changes on the day you leave, and what to keep alive.

Leaving Canada does not end your ties to it, but several of them change on the day you go. Settle these before you leave, and review them each year you are away.

  • Sign up with the Registration of Canadians Abroad, a free service of the Government of Canada, so that officials can reach you in an emergency.
  • Provincial health coverage depends on living in your province. Tell your plan before a long absence, ask how long you remain covered, and arrange private insurance for the rest.
  • Your tax obligations depend on your residency status, which turns on the ties you keep. The Canada Revenue Agency explains how it is determined.
  • Canadian citizens aged 18 or over who live abroad can vote in federal elections by special ballot. Apply to Elections Canada to be added to the International Register of Electors.
  • Renew your passport well before it expires. From abroad, you apply through a Canadian embassy or consulate.
  • Canada has social security agreements with many countries, so that years worked in each can count toward a pension.
  • Keep one Canadian bank account and one credit card in use. A credit history that falls silent for years is weaker when you return.

Check the official source: Government of Canada: travel and Canadians abroadElections Canada

General information, not legal, immigration, tax or financial advice.

Scam Watch

Fraudsters look for people who are new, far from family, and anxious to do the right thing. Eight of their methods, and the check that defeats each one.

We will never ask you for money, passwords or one-time codes.

  • The call from “the tax agency”

    How it works
    A caller or a text claims to be the Canada Revenue Agency or, in Québec, Revenu Québec, says you owe tax, and threatens arrest or removal from Canada unless you pay at once by gift card, cryptocurrency or e-transfer.
    How to check
    Hang up. Sign in to your own account on the government’s website, or call the number printed there. The real agency never threatens arrest and never accepts gift cards.
  • The “guaranteed visa” agent

    How it works
    Someone promises a visa, a job offer or faster processing in exchange for a fee, often paid in cash or abroad.
    How to check
    No one can guarantee a visa. Only lawyers, Québec notaries and consultants licensed by the College of Immigration and Citizenship Consultants may charge for advice. Look the person up in the regulator’s public register.
  • The apartment that does not exist

    How it works
    A listing priced below the market; a landlord who is “out of the country”; a request for a deposit before you have seen the home.
    How to check
    Never pay for a home you have not seen. Visit it, or send someone you trust, and search the address and the photographs for the same listing under another name.
  • The job that asks for money

    How it works
    An employer hires you without an interview, then asks for a fee for training or equipment, or sends a cheque and asks you to send part of it back.
    How to check
    Real employers do not charge you to be hired. A deposited cheque can be refused days later, and the money you sent is gone. Stop at the first request for payment.
  • The “payment agent” offer

    How it works
    You are offered easy pay to receive money into your account and pass it on, keeping a share.
    How to check
    This is moving stolen money, and the account holder is the one the police find. Never let anyone use your account, your card or your identity.
  • Romance and investment

    How it works
    A warm online friendship turns, after weeks, to an investment that cannot lose or an emergency only you can solve.
    How to check
    Never send money to a person you have not met. Before you invest, check that the seller is registered with your provincial securities regulator.
  • The family-emergency call

    How it works
    A caller pretends to be a grandchild, a lawyer or a police officer: there has been an arrest or an accident, money is needed within the hour, and nobody must be told.
    How to check
    Hang up and call your relative on the number you already have. Courts and police do not send couriers to collect cash.
  • The text about your SIN, your parcel or your refund

    How it works
    A message carries a link: your SIN is suspended, a parcel is waiting, a refund is ready, your bank account is locked.
    How to check
    Do not follow the link. No agency suspends a SIN. Type the organization’s address yourself, and forward suspicious texts to 7726, the reporting number used by Canadian carriers.

Report a fraud, or check a new one: Canadian Anti-Fraud Centre

Consular Desk

A consulate is your own country’s office in another country. Here is how to reach yours, what it does, and what it cannot do. This is information only.

In Canada, from another country

Most countries keep an embassy in Ottawa, and many also keep consulates in Toronto, Montréal, Vancouver or Calgary. The office that serves you depends on the province where you live. Global Affairs Canada publishes the list of foreign representatives in Canada.

Check the official source: Global Affairs Canada

Canadian, living abroad

Canada’s embassies, high commissions and consulates are listed country by country on the government’s travel website. In an emergency, the Emergency Watch and Response Centre in Ottawa answers at all hours. Sign up with the Registration of Canadians Abroad so that officials can find you.

Check the official source: Government of Canada: travel and Canadians abroad

What a consulate can do

  • Renew or replace a passport, and issue emergency travel documents.
  • Register a birth, a marriage or a death that takes place abroad.
  • Certify or legalize documents, and witness signatures.
  • Contact your family, with your consent, when you are in difficulty.
  • Visit a citizen who is detained, and provide a list of local lawyers.
  • Explain the documents needed to bring a loved one’s remains home.

What it cannot do

  • Pay your bills, fines, legal fees or medical costs.
  • Give legal advice, or intervene in a court case.
  • Have you released from detention, or exempt you from local law.
  • Change or decide your status in the country where you live.
  • Find you work or housing.

What to carry

  • Your passport, and a photocopy of its identity page.
  • The appointment confirmation, if the consulate works by appointment. Many do.
  • Proof of your address, and photographs in the size the consulate specifies.
  • Originals of the documents concerned, with certified translations where they are required.
  • The method of payment the consulate accepts, which its website states.

In an emergency in Canada, call 911 first; a consulate is not an emergency service. A person who is detained has the right to ask that their consulate be told.

Together and Stronger Canada is independent. It is not a government body, embassy or public authority, and it is not affiliated with any.

Free help near you

Every Canadian city has organizations whose whole purpose is to help, at no cost. These are the kinds to look for, and to ask for by name.

  • Settlement agencies

    Non-profit organizations, funded by governments, that help newcomers with documents, job search, housing and language assessment. Their services are free to those who are eligible.

  • Public libraries

    A library card is free where you live. Libraries offer internet access, conversation circles, children’s programs and, in many cities, settlement workers on site.

  • Language classes

    Federally funded classes are known as LINC in English and CLIC in French. In Québec, Francisation Québec provides French courses.

  • Community legal clinics

    Free legal help for people with low incomes, most often on tenancy, employment and benefits. Legal aid plans exist in every province.

  • The 211 service

    A free, confidential information line and website for community and social services, available in most of Canada.

  • Community health centres

    Clinics that care for people who have difficulty reaching a doctor, including, in some provinces, people without a health card.

  • Settlement workers in schools

    Many school boards have staff who help newly arrived families with registration, language support and the school system.

  • Free tax clinics

    Community volunteers prepare simple returns for people with modest incomes, mainly in March and April.

  • Food banks and community kitchens

    No one is asked to explain themselves. Faith communities of every tradition run them, and serve everyone.

Find services where you live: 211.ca

Wherever you began, you belong here.

Membership is free. One membership per adult; children under 18 are included on a parent’s membership.